Gimlet Support

• FAQS:
• Accounts
• Sites
• People
• Questions & Answers

Accounts

• What is your refund policy?
• How are invoices delivered or can I find a copy of an invoice?
• How do we update or change our credit card?
• What forms of payment do you accept?
• Do we have to pay monthly? Can we pay in bulk? Can we pay annually?
• Can we change our Gimlet URL?
• How do I export my data? What does the exported data look like?
• How do we cancel our account?

Sites

• What is a site? Why use more than one site?
• Why would I archive a site?
• How do I reactivate an archived site?
• How do I rename a site?

People

• How do I add a person to a site?
• Can one person be part of multiple sites?
• What is an administrator?
• How do I give someone admin access?

Questions & Answers

• How does search work?
• What does it mean to star a question?
• How can I email a question?
• What can tagging do for me?
• I want to record Q & A difficulty. How do I do that?

Want to get in touch?

Drop us a line at support@gimlet.us, we'll be happy to answer.